Welcome to the BC Game FAQ, your go-to resource for fast answers to the most common gambling questions in Nigeria. As a trusted and fully licensed crypto casino Nigeria, BC Game provides a secure, transparent, and easy-to-use platform for players looking to enjoy Bitcoin gaming, crypto deposits, and exciting promotions.

Whether you’re new to the platform or already a registered user, this FAQ section offers quick help on important topics like how to make deposits and withdrawals, claim bonuses, verify your account, and play safely. It also covers technical questions about supported cryptocurrencies, transaction speed, and platform security.

BC Game is designed with Nigerian players in mind — supporting Naira-friendly options, mobile compatibility, and 24/7 live support. If you’re looking for reliable, up-to-date answers on how things work, you’re in the right place.

Explore the questions below to get the most out of your BC Game experience.

Account & Registration

How do I create an account?

To complete your BC Game signup, simply enter a valid email address, create a secure password, and confirm your registration via the email link sent to your inbox. The process takes less than two minutes and gives you access to all games and promotions available in Nigeria.

Can I change my email or username?

No. Once registered, your email and login cannot be edited for security reasons. If you wish to use a different email, you’ll need to create a new account and complete the signup process again.

What if I forget my password?

If you can’t log in, use the password reset option on the login page. Enter your email and follow the link sent to your inbox to create a new password. If issues persist, contact support.

Is KYC required?

Yes. While most features are available instantly, KYC verification is required for large withdrawals or if suspicious activity is detected. This process helps prevent fraud and ensures secure transactions for all Nigerian users.

Deposits & Withdrawals

How can I make a deposit?

BC Game supports multiple funding options for Nigerian players. You can deposit using cryptocurrency (BTC, ETH, USDT), bank cards, or local mobile payment services like Opay. The minimum deposit is $10 for crypto or ₦1,500 for fiat payments. Crypto deposits are processed instantly, while NGN deposits via cards or mobile wallets may take up to 1 hour.

What are the withdrawal limits and fees?

Withdrawal limits for Nigerian players range from ₦157 (minimum for bank transfer) to ₦10,000,000 per transaction. For crypto, the minimum is $1, with no upper cap. There are 0% fees for crypto withdrawals (excluding blockchain network fees) and a ₦300 fixed fee for NGN bank withdrawals.

How long do withdrawals take?

• Crypto withdrawals: 5–30 minutes depending on blockchain congestion
• Bank transfers: 1–3 business days, based on your bank’s processing speed

Why is my transaction pending?

If a crypto withdrawal is marked “pending,” it’s likely waiting for blockchain confirmations. This is normal and may take a few minutes or longer depending on the network. For NGN bank transfers, delays may occur during off-hours or public holidays.

Whether you’re making a BC Game deposit Nigeria or cashing out winnings, the process is secure, reliable, and tailored to local users.

Bonuses & Promotions

What is the welcome bonus?

New Nigerian players are eligible for generous BC Game bonuses, starting with a welcome offer of up to 100% on your first deposit. The exact amount depends on the deposit size and currency used (crypto or NGN).

Are there wagering requirements?

Yes. All bonuses are subject to wagering requirements, which define how many times the bonus must be played before withdrawal. Details about the wager percentage and time limits can be found in the bonus terms. Be sure to read them before activating any promotion.

How can I receive cashback or VIP benefits?

Cashback is calculated based on your total losses and play activity. To join the VIP program, stay active on the platform or receive an invitation. VIP members receive weekly cashback, higher limits, and exclusive promotions designed for high-volume Nigerian players.

Game Fairness & Security

Are BC Game’s games provably fair?

Yes. All games on the platform operate under the BC Game Provably Fair system, which uses cryptographic algorithms to ensure results are random and verifiable. You can check the fairness of each game round directly from your play history. Additionally, BC Game is regularly audited by GLI (Gaming Laboratories International) — a global authority on game fairness and compliance.

What security measures protect my account?

BC Game uses SSL encryption to secure all data transfers, including login sessions and payment activity. Players are encouraged to activate 2FA (two-factor authentication) for added protection. The platform also applies mandatory KYC checks for large withdrawals or suspicious account activity to prevent fraud.

Technical Issues & Support

What if a game freezes or doesn’t load?

If a game is unresponsive, try refreshing the page or clearing your browser cache. Switching to a different browser or device may also help. Persistent issues can be reported to BC Game support for investigation.

How can I contact support?

You can reach the team 24/7 via:

• Live chat – available directly on the site for quick responses
• Email: [email protected] – replies within 1 to 24 hours

The support staff is trained to handle both technical and account-related problems for Nigerian users.

What if my deposit didn’t go through?

For crypto deposits, confirm the transaction using your wallet or by checking the TXID on blockchain explorers like blockchain.info. If the payment is confirmed but not reflected in your BC Game account, contact support immediately with your TXID for resolution.

Responsible Gambling

Responsible gambling Nigeria is a core part of BC Game’s mission. Nigerian players have access to tools that help maintain control, including deposit limits and self-exclusion options. These features allow users to pause or restrict gameplay when needed.

BC Game also provides access to professional addiction help through trusted organizations like Gamblers Anonymous, offering free, confidential support.